FAQ
I can't login to my account?
If your subscription is current, then follow the steps below. Double check your username and password. Make sure you are using the Provider login and not the Patient login page. Make sure there are no blank spaces before or after the email address ...
How do I cancel my trial or monthly membership?
To cancel your subscription, we need you to submit a cancellation request from within your account. Go to Provider->Account Detail and then under Subscription and Payment Information you'll see "Cancel Account". Please follow up with us if you do not ...
How do I update my clinic information?
Simply email us the changes to support@webexercises.com and we will update your account. Please include your contact information and user name so we can locate your account.
How many exercises does WebExercises have?
WebExercises has over 3,000 exercises with video demonstration. These exercise range from post surgical to functional training. We continually update our exercise database throughout the year based on research and current exercise trends. If we don't ...
Can I add another provider to my account?
Additional providers can be added at the cost of $49.95/yr per provider or $9.95/mo depending on your current subscription plan. If your clinic has more than 3 providers, we recommend using one of our Volume License plans which are available on ...
How do I change my password?
To change your password, navigate to the account details under Provider. There is a button to reset your password that will send a password reset link to your email address
What are the Professional version features?
The Professional membership provides the features below: Expanded exercise library (3500+) and search options. Keyword exercise search. Upload/add your own exercises to create your own exercise library. Posture Screen exercise prescriptions sync with ...
Is there a limit to how many patients I can add?
Professional memberships are limited to 500 new patients per year. Each additional provider on the account adds 500 patient slots per year or you can purchase patient slots at $49.95 per 500. Please contact support if you need to add additional ...
WebExercises and General Data Protection Regulation (GDPR)
WebExercises has made changes to comply with the EU General Data Protection Regulation (GDPR) by May 25, 2018. The purpose of GDPR is to provide a set of standard data protection laws across the European Union related to the processing of personal ...
Desktop Program Support
Unfortunately, the Desktop Program has been discontinued and we no longer provide support for this product. The Desktop program was designed for Windows XP, Windows Vista and Windows 7 therefore we can not guarantee its compatibility when running ...