Refunds for your subscription must be requested within 24 hours of purchase. Refunds will ONLY be provided if NO course certificates have been issued, either for CE or Non-CE courses.
Your Subscription is for one year, it will auto-renew on the date of purchase. We try our best to notify in advance but please keep track of renewal date/
If you purchased a subscription you have up to one year to access the course. On Demand courses can be accessed between 30 days and 6 months depending on the course. Please view course General Information for details. Courses can be paused, resumed ...
Yes, you may access your certificates at any time by logging into your account. If a course has expired, you will still have access to your certificate for previously completed courses.
Once you purchase a subscription all the available courses will display in your account dashboard. You can also view the subscription courses on our home page by using the appropriate filters.
You can sign up for a subscription when you select a course. All Academy courses will be loaded into your account. Courses from Premium Affiliate instructors such as CBP or Tim Brown do not qualify for subscription.
On demand courses do not require a subscription and you can purchase individual courses for continuing education if desired. CE and NON-CE Subscription allows unlimited course access. CE subscription option purchase depends on state availability.
At the end of the course after successfully passing the quiz a CE Certificate is issued. The certificate can be printed or will remain in your account.
Simply switch the filter on top of the home page to CE course. If you have purchased a course and want to upgrade to a CE course purchase the course again and you will only pay the upgrade fee. This does not apply to subscriptions. This only applies ...