If I cancel my subscription, will I receive a refund?
Refunds for your subscription must be requested within 24 hours of purchase. Refunds will ONLY be provided if NO course certificates have been issued, either for CE or Non-CE courses.
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How to Cancel Subscription
Hi there! You'll need to cancel from within your account. Go to "Account" one the left side of the page, and then under Account Information you'll see "Manage Account and Subscription". A pop-up with a place to enter your email will display and then ...
When will my WebExercises academy subscription renew?
Your Subscription is for one year, it will auto-renew on the date of purchase. We try our best to notify in advance but please keep track of renewal date/
Where can I find the courses available under my subscription?
Once you purchase a subscription all the available courses will display in your account dashboard. You can also view the subscription courses on our home page by using the appropriate filters.
How do I sign up for a subscription?
You can sign up for a subscription when you select a course. All Academy courses will be loaded into your account. Courses from Premium Affiliate instructors such as CBP or Tim Brown do not qualify for subscription.
How do I update my credit card?
You can update your credit card information at any time when logged into your account. Select "Provider" on the left side of the page, then "Account Detail". Scroll down to the Subscription and Payment Information and click the "Update Card" button. ...